UC Care

Objective of the solution:

Addressing the challenges of administration, operation, and integration of the Cisco telephony system and its ecosystem.

Born from the expertise and knowledge of Activeo’s integration teams, UC Care is the software solution entirely dedicated to Cisco.

Drawing on the know-how and expertise of Activeo’s integration teams, UC Care is Cisco’s dedicated software solution.

Administration

Delegate safely and controlled, according to the organization of the company.

Integration

Automate the integration of telephony into the information system, significantly reducing the risk of errors and operational costs.

Operations

Perform tasks and control operations easily while maintaining autonomy in site management.

What does UC Care offer?

Operational Interface:

  • Simplified configuration interface for stations and profiles
  • Controlled delegation to non-expert operators, enhancing productivity
  • Autonomous management by site or service

 

Synchronization Mechanisms:

  • Bidirectional synchronization with LDAP
  • Integration into the information system architecture

 

User Functions:

  • Management of user preferences
  • Access to extended directorie
  • Display of external caller names
  • Boss-secretary filtering

 

A simple, French-language interface to support you in managing your telephony and its ecosystem.

All of Activeo's expertise leveraged for the success of your project

Technical and functional engineer, Business consultant, Project manager, Support center

Would you like to learn more about the UC Care solution?