This privacy statement was updated on 23/06/2022.
Through its website, ACTIVEO collects data about you, including personal data, via the contact form, via the ACTIVEO “support” portal or if you request documentation to be sent.
This Declaration is also intended to provide you with general information on the data processing carried out by ACTIVEO in the course of its business with third parties.
This data is processed in accordance with the amended Data Protection Act and the General Regulation on the Protection of Personal Data (RGPD).
The person in charge of data protection can be contacted at the following email address [email protected]
The person in charge of processing is ACTIVEO – Société par Actions Simplifiée with a capital of €1,200,000, registered with the RCS Nanterre 391 244 050, with its head office at 41 rue Camille Desmoulins 92130 Issy les Moulineaux. Telephone number: 01 55 00 56 00.
| PROCESSED DATA | GOALS | LEGAL BASES | RETENTION TIMES |
| The identification data that you freely fill in on the various collection forms present on the site (contact form, newsletter registration, documentation request, account creation; support service): Name, address and city E-mail address Telephone number For the creation of an account, you will also have to add your country, and a password. | Respond to your request and offer you an adequate service. | Provide the requested service and perform pre-contractual measures | Data relating to a non-customer prospect is kept for a period of 3 years from the date of its collection or the last contact from the prospect. |
| Data from cookies. | To view our Cookie Policy, including the purposes, click here. | Activeo’s legitimate interest or consent | 6 months |
| The data of our professional clients exchanged during the commercial relationship with ACTIVEO: name, first name, contact email, telephone, postal address, contractual documentation, billing elements | Commercial relationship management | The execution of the contract | Customer data is kept for a period of 5 years following the end of the commercial relationship. |
| The data of the employees/agents of ACTIVEO’s clients or of our clients’ clients, when ACTIVEO intervenes as a data subcontractor, i.e. identification data, object of the requests, logs of connection to the tool | The execution of the contract, i.e. the support, the maintenance of the tools | Employees of our clients: the execution of the contract Registered customers: their consent | For the duration of the business relationship. |
| The IP address of visitors to the site | Check for malicious activity and protect the site against cyber-attacks | ACTIVEO’s legitimate interest (avoiding attacks, securing its site) | 10 days |
ACTIVEO is committed to maintaining data in a secure manner by implementing appropriate technical and organizational measures to limit abuse and unauthorized access to personal data. Our security measures are regularly reviewed.
Recipients:
The ACTIVEO company, its agents, its employees, as well as its subcontractors and partners listed below are the sole recipients of this data.
| ACTIVEO’S PARTNERS | COUNTRIES | GOALS | DATA PROTECTION TOOLS |
| Google Analytics | USA | Site audience measurement | Standard contractual clauses of the European Commission |
| Microsoft Azure | Ireland | Administrative management of the company. | Standard contractual clauses of the European Commission |
| Activeo Subsidiaries | Swiss | Access to the BtoB customer base | Appropriate country |
| Activeo Subsidiaries | Mauritius, Singapore and Canada | Access to the BtoB customer base | European Commission standard contractual clauses (from controller to controller) |
| Activeo Subsidiaries | Mauritius, Singapore and Canada | Implementation of the technological solution Maintenance | European Commission standard contractual clauses (from controller to controller) |
| Liquidwec (iThemes Security) | Netherlands | WordPress security plugin | Countries in the UE Privacy Policy – Liquid Web |
ACTIVEO undertakes not to transfer your data to third parties for purposes other than those mentioned above, without informing you in advance or when required by law, without your consent.
Your rights:
In accordance with the Regulations in force, you have the right to access, rectify, and in case of legitimate reasons to delete, limit and oppose the processing of your data. You also have the right to the portability of your data and the right to withdraw your consent to the processing of your data. You can exercise these rights or ask questions by writing an email to our Data Protection Officer at [email protected] explaining your request.
Whether or not your request is admissible, we will respond within one month of your request.
Due to the complexity and number of requests, this one-month period may be extended by up to two months, in which case you will be informed.
If your request is not admissible, or if we are unable to respond favorably to it, we will explain the reasons.
In the event of questions or complaints concerning the processing of your data that cannot be resolved amicably, you have the possibility of referring the matter to the CNIL or the competent court.
If you do not reside in France, you may submit your complaint either to the Data Protection Authority of the Member State in which your habitual residence, place of work or the place where the violation is alleged to have occurred, or to the competent court of the Member State of the Union in which the ACTIVEO entity that you consider responsible has an establishment.
ACTIVEO reserves the right to modify this Privacy Statement. You should check this privacy statement regularly for any changes. However, ACTIVEO will use its best efforts to inform you of any changes as soon as possible.
