S2P Groupe Carrefour chooses Activeo for its Quality Monitoring project
S2P Groupe Carrefour chooses Activeo for its Quality Monitoring project “Activeo perfectly understood our needs and the very specific challenges we faced in the finance sector. A team of functional and technical experts supported us throughout this strategic project.” Sandra CORBY Call Center Manager at Société des Paiements PASS (S2P) Partager ce témoignage : Société […]
Matmut uses Activeo to improve customer relations
Matmut uses Activeo to improve customer relations “We entrusted this new project to Activeo, who listens to our context and imperatives, delivers quality services and gets involved alongside us by identifying areas for improvement or pitfalls to avoid.” Bruno RABINE Executive Assistant, Head of Telephony and IT Networks at Matmut Partager ce témoignage : Matmut […]
Speech recognition for continuous improvement in customer service
Speech recognition for continuous improvement in customer service “Double support from the publisher and integrator to ensure best practices largely guaranteed the success of the project. After 3 months combining deployment and routing, we made some slight tuning and modifications to improve the recognition rate at each stage.” Pascale CORNIL Project Manager in the Organization […]
Human resources forecasting and planning for greater efficiency
Human resources forecasting and planning for greater efficiency “Since 2007, Activeo has been involved in this technological and functional project, helping us to project the future organization and optimize the use of the tool in our environment.” Louis VIGNON Research & Planning Manager at ACTA Partager ce témoignage : ACTA Founded: 1992 Year of collaboration: […]
SwissLife: Long-term support to meet the challenges of customer relations
SwissLife: Long-term support to meet the challenges of customer relations “We therefore launched a consultation with market players and chose Activeo to support us in our approach. We were impressed by the quality of the response, the profile of the people involved and their expertise in customer relationship management.” Geneviève Balabanian Head of Technology and […]
CANAL+ chooses Logepal Media Center to manage its customer relations centers!
CANAL+ chooses Logepal Media Center to manage its customer relations centers! “Thanks to Logepal Media Center, we benefit from a global vision, broken down by site. By centralizing information, management is simplified and allows us to react quickly. It’s a vital, essential, even critical application!” Jean-Marc CALANDRAS Technical Manager at Canal+ Partager ce témoignage : […]
